What is the Patient Participation Group- APPLE Group?
We are all registered patients of the Practice who volunteer and meet regularly to provide a patient’s perspective on the positive and constructive delivery of services at Aveley Medical Centre.
We are a group of patients who meet regularly to act  as ‘critical friends’ to the surgery, with the aim of improving the experiences of those who use the practice. We do this in a variety of ways including discussion, surveys, sharing information and supporting or organising activities.

Our purpose is not to discuss personal medical issues and complaints. These are best referred to the practice manager.

PPG Code of Conduct
All Members of the PPG (including the Virtual PPG) make this commitment:
A.   To respect practice and patient confidentiality at all times.
B.   To treat each other with mutual respect and act and contribute in a manner that is in the best interests of all patients.
C.   To be open, flexible, listening and supporting each other.
D.   Not to use the PPG as a forum for personal agendas or complaints. These should be taken forward through other appropriate channels.
E.   To accept that the ruling of the Chair or other presiding officer is final on matters relating to orderly conduct.
F.    Otherwise to abide by principles of good meeting practice, for example:
* Reading papers in advance
*  Arriving on time
*  Switching mobile phones to silent
*  Allowing others to speak and be heard/respected